rumtar365Privacy Policy
This page describes what we collect when you use rumtar365 and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. Our data practices follow Indonesian law and international standards for financial services.
We do not sell your personal data to third parties. We do not use your browsing behaviour to target you with advertisements. We do not share your payment details with anyone except our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and our compliance teams where required by law.
Our privacy commitments apply whether you access rumtar365 via Android app, iOS browser, or desktop. This policy is current as of the date shown at the bottom of this page and may be updated as our service evolves. We will notify you of material changes by email.
What information we collect on rumtar365
We collect information in two categories: information you provide directly and information we generate through your use of our platform.
Information you provide: When you register for rumtar365, you give us your email address, phone number, full name, date of birth, and a password. Before your first withdrawal, we ask for your national ID number (from KTP, passport, or driver's license) and proof of address (utility bill, bank statement, or similar). We also collect your payment details only to the extent needed to process transactions — for bank transfers, we record your bank account name and last four digits; for e-wallets, we receive a transaction token from your payment provider, not your wallet credentials.
Information we generate: We log your login times, the games you play, your bet amounts, and your session duration. We record your deposit and withdrawal requests, including the method and amount. We track your IP address and device type to detect fraud and enforce our jurisdiction restrictions. We monitor your account for unusual patterns (rapid deposits, sudden large bets, account changes) to comply with anti-money-laundering rules.
We do not record your password in plain text. We use industry-standard encryption (bcrypt or equivalent) so that even our staff cannot see your password. We do not record video or audio from your device. We do not access your contacts, camera, or microphone — our Android app requests only internet permission and storage permission (for caching game assets and app updates).
Our rumtar365 data retention schedule
We retain account and transaction records for 7 years to comply with Indonesian financial regulations. After you close your account, we retain your data for 3 years to respond to disputes. After that, we delete it unless we are required by law to keep it.
How we use your data
We use your personal information for these purposes:
- Account creation and verification: Your name, ID, and proof of address are used to verify you are a real person and to prevent underage access and fraud.
- Payment processing: Your email and phone are used to confirm deposits and withdrawals. Your payment method details are sent to our payment partners to complete transactions.
- Compliance and reporting: Your personal data is shared with our AML (anti-money-laundering) team and with government authorities if required by law. We do not share this data voluntarily; we respond only to lawful requests.
- Account security: We monitor your login patterns and transaction history to detect unauthorised access. If we suspect your account has been compromised, we contact you via email or phone.
- Support: Your account history and messages are used to respond to your questions and resolve disputes.
We do not use your data to create a profile of your interests or to target you with marketing emails. We do not sell your data to data brokers or ad networks. We do not use your gameplay data to profile your gambling behaviour for sale to third parties.
Third-party processors and data location
Our platform is hosted on cloud servers. Some of these servers sit outside Indonesia, including in Singapore and the United States. This means your data may be processed in jurisdictions with different privacy laws. By using rumtar365, you consent to this cross-border data transfer. We ensure our processors maintain security standards equivalent to Indonesian requirements.
Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive only the minimum information needed to process your transaction: your name, the amount, and your account identifier. They do not receive your password or your full ID number. Each payment provider operates under its own privacy policy; we recommend reviewing it.
We use third-party analytics services to measure how many people access rumtar365, which games are most popular, and whether our website loads quickly. These analytics tools do not track individual users or record personal data — they record only anonymised statistics like "10,000 sessions today from Jakarta" or "average session duration subject to verification". Our analytics provider is instructed not to use this data for any purpose other than reporting to us.
We keep your data secure because it is your information and your trust. Breaches harm you, and they harm us. Our security practices reflect that alignment.
Cookies and tracking on rumtar365
We use cookies to keep you logged into your account across sessions. These cookies contain a session token, not your password. When you close your browser, your session expires and you must log in again.
We also use cookies to remember your language preference (English or Indonesian) and your login state on different devices. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside rumtar365.
You can disable cookies in your browser settings; however, if you do, you will be unable to stay logged into rumtar365. The app version of rumtar365 does not use browser cookies — it uses encrypted tokens stored locally on your device.
Your rights and our commitments
Under Indonesian data-protection law and international standards, you have the right to know what data we hold about you, to request corrections if it is inaccurate, and to request deletion of non-essential data. To exercise these rights, contact our support team via the Contact page. We will respond within 30 days.
We commit to:
- Encrypt all payment data in transit and at rest using TLS 1.2 or higher.
- Limit access to your personal data to authorised staff only.
- Conduct annual security audits and penetration testing.
- Notify you immediately if we discover a data breach affecting your account.
- Not sell or lease your personal data to third parties.
- Honour all lawful requests from Indonesian authorities and respond to requests from other jurisdictions only if required by international treaty.
We do not guarantee that our systems are immune to cyberattacks. We do guarantee that we will disclose any breach to you and to relevant authorities within the timeframe required by law. If your account is compromised, we will help you recover it and investigate the incident.
Our service is available only where local law permits. Users in jurisdictions where online gaming is prohibited may not access rumtar365. We use IP geolocation and account-verification checks to enforce this restriction. If we detect that you are accessing rumtar365 from a prohibited jurisdiction, we will close your account and return any balance to your funding source.
This privacy policy is effective as of the date at the bottom of this page. We may update it anytime. Material changes will be notified by email to all active users. Your continued use of rumtar365 after an update constitutes acceptance of the new policy.